FAQ

1. What are your shipping options for customers in the UK?

We offer standard shipping and express shipping within the UK. Standard shipping usually takes 3-5 business days, while express shipping delivers within 1-2 business days.
2. How much does shipping cost within the UK?

Shipping costs may vary based on your location and the weight of your order. You can find detailed shipping information during the checkout process.
3. Do you offer drop shipping in the UK?

No, we do not have online portal mechanism to offer drop shipping at the moment but, we can ship internationally for plain garments bulk orders. It can be T-shirts, hoodies, sweatshirts, fleeces, polo shirts or trousers. and keep in mind that, you will also get huge discount on orders above £400.
4. What is your refunds and return policy?

We accept returns and refunds within 14 days of purchase. Please make sure the items are in their original condition with all tags and labels intact. Visit our Refunds and Returns page for more information.
5. How can I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this number to track your package on our website or through the shipping carrier. However, delays in tracking system may be beyond our control, As we are using 3rd party shipping companies to deliver our products.
6. What payment methods do you accept?

We accept major credit and debit cards, as well as Paypal for online payments. You can choose your preferred payment method during checkout.
7. How do I know my size in your clothing items?

We provide a size chart on each product page to help you find the right fit. If you're still unsure, please contact our customer support for assistance.
8. What if the item I want is out of stock?

We strive to restock popular items whenever possible. You can sign up for email notifications on the product page to be alerted when an item is back in stock or you can contact us.
9. How can I contact your customer support team?

You can reach our customer support team through our Contact Us page, where you can submit inquiries or questions. We aim to respond promptly during business hours. Or send us an e-mail provided on contact us page.
10. Are there any ongoing promotions or discounts available?

We often have seasonal promotions and discounts. To stay updated, subscribe to our newsletter and follow us on social media for the latest offers and announcements. Also, for bulk orders, you will get huge discount.