Question 1

1. What are your shipping options for customers in the UK?

Accepted Answer

We offer standard shipping and express shipping within the UK. Standard shipping usually takes 3-5 business days, while express shipping delivers within 1-2 business days.

Question 2

How much does shipping cost within the UK?

Accepted Answer

Shipping costs vary based on your location and order weight. You'll see the exact shipping cost during checkout.

Question 3

3. Do you offer drop shipping in the UK?

Accepted Answer

No, we do not have online portal mechanism to offer drop shipping at the moment but, we can ship internationally for plain garments bulk orders. It can be T-shirts, hoodies, sweatshirts, fleeces, polo shirts or trousers. and keep in mind that, you will also get huge discount on orders above £400.

Question 4

What is your refunds and return policy?

Accepted Answer

You can return items within 14 days of purchase. Ensure they're in original condition with tags and labels. For more details, visit our Refunds and Returns page.

Question 5

How can I track my order?

Accepted Answer

After we ship your order, you'll get a tracking number via email. Use it to track your package on our site or the carrier's site. Note: Tracking delays may occur due to third-party shipping companies.

Question 6

6. What payment methods do you accept?

Accepted Answer

We accept major credit and debit cards, as well as Paypal for online payments. You can choose your preferred payment method during checkout.

Question 7

7. How do I know my size in your clothing items?

Accepted Answer

We provide a size chart on each product page to help you find the right fit. If you're still unsure, please contact our customer support for assistance.

Question 8

What if the item I want is out of stock?

Accepted Answer

We try to restock popular items. Sign up for email notifications on the product page to know when it's back in stock, or contact us.

Question 9

How can I contact your customer support team?

Accepted Answer

Reach our customer support through the Contact Us page to submit inquiries. We respond promptly during business hours. You can also email us directly from the Contact Us page.

Question 10

10. Are there any ongoing promotions or discounts available?

Accepted Answer

We often have seasonal promotions and discounts. To stay updated, subscribe to our newsletter and follow us on social media for the latest offers and announcements. Also, for bulk orders, you will get huge discount.

CLOTHING CO LTD

FAQ